The Service Broker Forum is a multi-vendor association with the goal of evangelizing and educating the telecommunication industry on the service broker product category through the sharing of ideas, opinions, and knowledge. Founded by industry leaders in the Service Broker market space, the forum provides a common platform to facilitate discussion and communication around the many benefits that can be realized from utilizing Service Brokers within an overall network evolution strategy.
Service Broker BITS: The Service Broker Forum’s interactive discussion board. Leave a question, post a comment. Keep up to date on the latest in Service Broker Innovation, Technology and Use Case Solutions.
Brokering (General Service Broker Questions)
- Does the Service Broker Forum plan to push for some standards for Service Broker?
- What are the near-term plans for the service broker forum? Will there be standards or BCP's planned?
- Are service SLAs managed and enforced in a service broker environment? Who owns the SLA and the associated risks?
- Looking at applications today, it is obvious they are EITHER implemented in the network OR implemented on devices (thinking about iphone apps etc.). I can imagine applications which are a joint implementation in both domains, i.e. a combination of device applications and network applications. How do the service brokers help in developing/implementing these types of applications?
- To what degree will the Net Neutrality controversy impact the future viability of the service broker business model?
Innovation (via the Service Broker)
- How do you see the opportunity (and complexity) of offering services/applications to customers in 3rd party networks (which are not my own network) using a service broker?
- Do you see Service Broker as complementary to an SDP or will Service Broker become part of SDP? How today or in next 6 years? Where do you see the best solution for 3rd party application servers in Service Broker/SDP story?
- Deployment of LTE voice is will now well documented. How do Service Brokers play into this scenario?
- Is there - in any country/provider/network - somewhere something like an "app store" for network based applications including easy provisioning and billing, comparable to the iphone app store for device based applications? Do you know of such an offering or project?
- Do I need to change any of my applications in order to enable a Service Broker to work on my network?
Technology (Technical detail and discussion)
- Can a Service Broker be provisioned for custom apps, or are custom sw modules required for each specific customer application?
- How can I find out more about the IM-SSF and its extension to WIN/AIN?
- Does any one of the existing service brokers have "ready to run" interfaces to premise based ACDs or IVRs in call center scenarios to orchestrate between network based apps (routing, statistics...) and ACD based apps (agent hunting, queuing...)?
- Aren’t you reinventing the wheel ..i.e. Parlay?
- How do Service Brokers mediate protocols for applications?
Solutions (Deployments and use case questions)
- How is the Service broker relevant in the current battle between the operators and Apple/Google for customer attention/loyalty?
- How does a Service Broker interact within an SDP solution scenario?
- How does a service provider achieve market and/or service differentiation if multiple providers utilize the same 3rd party service?
- How does the additional cost of the Service Broker impact the business case for services?
- NG IN platforms have SIP and IN capabilities, how are service brokers being used in the market?
Key Benefits of a Service Broker:
- Provides a future proof solution for ongoing efficient application to network deployment.
- Extends new and existing application reach while also interacting with data services management such as subscriber data, policy management elements.
- Provides an innovative alternative for protecting and leveraging an operator’s current network assets and application investments while also introducing new services over NGNs
