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June 21, 2011 - Release, Rationalize, Relate and Reuse: The '4R' Business Case for the Service Broker
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October 5, 2010 - New Poll Reveals Over 85% Responders Consider Service Brokers As Key Solution To Their Network Transformation Strategy October 5, 2010
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Category Archives: Technology
Can a Service Broker be provisioned for custom apps, or are custom sw modules required for each specific customer application?
In general, Service Brokers can be provisioned such that they support multiple applications generically, without requiring a custom software load on the service broker. The service broker may host supporting service logic to support a custom call flow or service … Continue reading
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How can I find out more about the IM-SSF and its extension to WIN/AIN?
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Does any one of the existing service brokers have “ready to run” interfaces to premise based ACDs or IVRs in call center scenarios to orchestrate between network based apps (routing, statistics…) and ACD based apps (agent hunting, queuing…)?
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Aren’t you reinventing the wheel ..i.e. Parlay?
Not at all, Parlay is an API specification only, and does not provide the service / protocol interaction capabilities offered by the Service Broker. As the Service Broker provides network abstraction and resource adapters for applciaiton development, Parlay and Parlay/X may be offered as optional network abstraction … Continue reading
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How do Service Brokers mediate protocols for applications?
Service Brokers typically provide signalling protocol “mediation” in that they sit in the signalling path and are able to translate from one protocol to another. This goes well beyond a simple protocol mapping, as it has to maintain the finite … Continue reading
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What about OSA SCS (Parlay X) interface? How do you see it and its role in Service Broker solution?
Parlay X etc provides a protocol abstraction, so that the underlying protocols appear to be the same to the application. On the south side of the Parlay X interface however, the native protocol is used. The Service Broker must understand … Continue reading
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How this idea differs from the Parlay / Parlay-X model? Which is the underlying technology, i.e. the common interface towards the different transports / operators…?
Parlay/ Parlay X provides a protocol abstraction, attempting to provide a lowest common denominator, and then allow an application to be written that is generic across multiple protocols. Service Brokers provide telecoms services by re-using SCP and Application Server-hosted services … Continue reading
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What type of hardware is best to support the service broker requirements?
Generally speaking Service Brokers are being delivered to take advantage of the IT / Telco convergence, meaning using IT-class server hardware. This has the obvious benefit of lowering acquisition, deployment, and maintenance costs. In those cases where media (bearer) path … Continue reading
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